Downloading the App and Signing Up
First, you'll need to download the app. You can find the Outreach Grid Contributors App for iOS here.You can find the app for Android here. You can also search for “Outreach Grid Contributors App” in the App Store or Google Play store.
After installing and opening the app, select your environment. If you do not have an Outreach Grid contributor account, sign up.
After signing up, you will be taken to the User Agreement. In order to proceed, all interviewers and survey handlers(whether volunteer or staff) must agree to the terms, by clicking “I Agree”.
Joining An Event
After signing up, you'll be taken to the dashboard where you can now join an event. For iOS, tap the button that says “Add Event Code”. For Android, click the button that says “Join An Event”.
To join an event you will need the event code provided by your organization. A dialog will appear where you can enter the event's code.
After joining an event, the details of the event will now appear on your dashboard. This includes the event description and and any team information. You can now enter the survey event.
Choosing a Team and Setting Your Location
If your event has assigned you to a team, you can select "Join A Team" and select your team name from the list. Begin the survey by choosing "Enter Survey Event" on iOS, or "Start Survey" on Android devices.
The survey begins by recording your current location. Follow the on screen prompts to set your location. If you are part of a team, you may notice that your team name is listed at the top of the screen, your team's area is highlighted, and that there are locations marked on the map. Use this information to inform you as you select your location. Click “Next” to continue.
The following page prompts you to select a survey. Depending on the event, there may be multiple surveys, or there may be only one. Select “Start Survey” below the appropriate assessment to continue.
Completing the Survey and Subsurveys
Some surveys begin with screening questions. These questions ensure that you have the client's consent and also prevent the collection of duplicate data sets. The responses to these questions must be “Yes” in order to complete the survey.
After submitting the screening questions, you can complete the survey based on the answers of the respondent. After submitting the respondent’s survey, you can then collect information about that individual’s household.
The Outreach Contributors App collects household information using subsurveys. To begin, a sliding counter appears to indicate how many additional household members the respondent is reporting.
This number is used to create the appropriate number of subsurveys. As you complete the subsurveys, a counter will indicate the current subsurvey that you are completing.
After completing the survey and all of its paired subsurveys, you will be taken back to the events page, where you can begin a new survey. This page will also be updated with the number of surveys and subsurveys that you have completed.
Should you lose internet or data connectivity while completing a survey or using the app, you can continue to complete surveys by saving them as drafts.
When you lose connection, a popup will immediately appear indicating that service has been lost and that the app is now in offline mode. Acknowledge the alert and complete the survey. The app may alert you multiple times that you have lost connection. Simply continue acknowledging the alerts and resume the survey.
If, after completing the survey, you still lack a connection, you can continue to start and complete surveys. The app will continue to save all surveys that you begin and complete in offline mode as drafts.
When connectivity is restored, if you still have drafts saved on your device, you can submit them by going to your accounts page and hitting the “Submit Drafts” button.
*Please note, that in order to protect the confidentiality of clients and their information, contributors can not access surveys after they have been completed, nor access finished drafts after they have been saved.
Viewing Your App Build
When using the Outreach Grid Contributors App, make sure that you are using the most updated version of the app. You can check the version of your app in the Dashboard of the iOS app, or the Account page of the Android App. You can visit the App Store or the Google Play Store to update your app.
As of 1/31/2019, the latest version for iOS is Version 1.0.8(Build 11), and the latest version for Android is Version 1.3(Build 5).